Privacy Policy
Terms

This Privacy Policy describes how faa.st (“faast,” “we,” “our” or “us”) collects, uses, and handles your data when you use our website, products and services (“Services”). Please take the time to carefully read through this policy. As you use our Services, we want to be clear how faa.st uses your information and how your privacy is protected. By using the Services, you consent to the data practices detailed in this policy. This Privacy Policy does not apply to services offered by other companies or other sites linked from our Services.

What information is collected?

When you use our Services, we may collect information you send us or information we receive from your use of our Services. We may collect information in the following ways:

Information you give us. We may collect information that you provide us through a web form, such as when you create a wallet or swap, or when you otherwise correspond with us regarding our Services, such as when you contact our customer support team or register for our mailing list. The information you provide us may include your email address (such that we can send you email) and/or a digital currency wallet address.

Device information. We may collect information about devices you use to access the Services and how you use the Services, such as your IP address and which websites you visited before accessing our Services.

Logs. Our servers automatically record information created by your use of our Services to help us diagnose and fix technical issues, and to improve the the overall quality and user experience of our Services. Logs may include information such as your IP address, browser type, operating system, details of how you used our Services (such as your commands at the command line), diagnostic information related to the Services (such as crash activity reports), the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information.

Cookies. We use technologies like cookies and pixel tags to gather information about how you are interacting with the Services, which may include identifying your IP address, browser type, and referring page.

How is Collected Information Used

We collect and use information from you in order for us to provide, protect, and improve our Services, and to provide you with a personalized experience when using our Services. For example, when you provide us with your email address, we may send you updates on new Services and security notices.

Some specific examples of how faast may use your personal data are:

to customize, analyze, adjust and improve the site and services to better meet your needs;

to facilitate communication between faast and you;

to provide you with marketing and promotional information about products and services we believe may interest you (this information contains a subscriber link allowing you to opt out);

to enforce faast's agreements with you;

to provide you with important administrative information regarding the site and services, such as changes to this Privacy Policy, our Terms of Use and our other policies;

And to prevent fraud and other prohibited or illegal activities.

How We Use Cookies

Like most online businesses, we use cookies and web beacons on our websites and marketing-related emails to gather and analyze non-personal information such as the visitor’s IP address, browser type, ISP, referring page, operating system, date / time, and basic geographic information. We use these technologies to provide, improve and protect our Services, for example to:

Customize our Services, such as remembering you for the next time you use our Services;

Measure product and marketing effectiveness;

Collect information about your computing device to mitigate risk, help prevent fraud and promote trust and safety

You may set your browser to not accept cookies, but this may result in the Services not functioning properly for you.

How Do We Protect Your Information?

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

faast takes reasonable precautions, as described herein, to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We may store, process and transmit information in locations around the world -- we may process your personal information on a server located outside the country you live. Some information may also be stored locally on devices you use to interact with faast’s Services.

We protect information by maintaining physical, electronic and procedural safeguards. We use firewalls and data encryption, we enforce physical access controls to our buildings and files, and we limit access to personal information only to those employees who need to know that information in order to process it for us.

HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES

We do not sell, exchange, transfer, or give your personal information to any other company or individual for any reason except as set forth below:

We will share personal information with companies or individuals when we have your consent to do so;

We may provide personal information to our trusted services providers to process it for us to assist us in providing Services to you, and only based on our instructions and in adherence with this Privacy Policy and applicable confidentiality and security measures;

If we are involved in a merger or acquisition, your information may be transferred as part of that transaction. In such event, we will require that your personal information be protected in accordance with this Privacy Policy. We will notify you of any change in applicable policy.

We will share personal information with law enforcement or other third parties if we: (1) are compelled to do so to comply with any applicable law or legal process; or (2) believe in good faith that disclosure is necessary to prevent physical harm, illegal activity, or harm to the rights, property, or safety of faast or our users.

We may share non-personally identifiable information publicly and with our partners. For example, we may share anonymized analytics information that reveal general trends about our Services.

SPECIFIC CONSENT BY USERS IN THE EUROPEAN ECONOMIC AREA

If you are located in, or a resident of, the European Economic Area ("EEA"), you specifically and voluntarily consent to the transfer of your personal information to our related entity and service providers in Canada, to enable us to prevent fraud and comply with our legal obligations. Canada may not have protections in place for personal data as extensive as those within the EEA. However, we require our service providers, to treat your personal information in strict confidence and use appropriate security measures to protect it. We also require them to uphold the standards of the European Union's Directive on Data Protection, and all of our other obligations under this Privacy Policy.

SPECIFIC CONSENT BY USERS IN SINGAPORE

If you are located in, or a resident of, Singapore, you specifically and voluntarily consent to the transfer of your personal information to our related entity and service providers in Canada, to enable us to prevent fraud and comply with our legal obligations. Canada may not have protections in place for personal data as extensive as those within Singapore. However, we require our service providers to treat your personal information in strict confidence and use appropriate security measures to protect it. We also require them to uphold all of our other obligations under this Privacy Policy.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy or would like to contact us please email us at [email protected]